5 Jobs in Coeur D Alene, ID
Mom's Meals is Hiring a Remote Customer Service Representative
- Tiered growth path for promotion starting Day 1
- Eligible for Referral Bonuses starting Day 1
- Weekly paychecks
- PTO, 401k, & a Full benefits package
- Handle inbound and outbound customer service calls with our clients placing their meal order
- Address questions, and provide exceptional customer service
- Input order information into the appropriate client order screen
- Document all conversations with client into client information database
- Ensure all assigned clients are contacted and have an order on file
- Contact case managers via telephone, email, and/or fax when a special situation arises regarding one of their clients
- Work quickly and efficiently without making the client feel rushed
- High school degree or GED
- 1 year of previous customer service experience
- Previous knowledge and experience using the Microsoft Office suite (Word/Excel/Outlook)
- Clear oral communication skills
- Ability to deescalate situations and quickly resolve customer complaints
- Prior experience adhering to company policies and showing core values
- Must have a wired internet connection using an ethernet port
- Must have a quiet workspace that is free from distraction
- 1 year of previous call center experience
- Previous experience with auto dialer, multi-line phone system, and/or Customer Relationship Management (CRM) systems
- Previous experience working with HIPAA policies and procedures
- Bilingual (English/Spanish)
- Repetitive motions that include the wrists, hands and/or fingers
- Sedentary work that primarily involves sitting, remaining in a stationary position for prolonged periods
- Visual perception to perform job including peripheral vision, depth perception, and the ability to adjust focus
Job Summary
Full Time
$38k-47k (estimate)
04/11/2024
07/08/2024
The job skills required for Customer Service Representative include Customer Service, Call Center, Microsoft Office, Promotion, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.
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